How can I correct the invoice data?

Table of contents

  1. Important note – please report as soon as possible
  2. Required information for an inquiry

1. Important note – please report as soon as possible

  • Report errors in the invoice details as soon as possible after receiving the invoice.
  • Whether a correction is possible depends, among other things, on whether and how the invoice has already been issued.
  • If an invoice is to be issued to a company, the correct company details and the VAT ID should already be provided at the time of purchase.
  • A subsequent change from a private to a company invoice may not always be possible for formal reasons.

2. Required information for an inquiry

  • Order number
  • Incorrect details currently shown on the invoice
  • Desired correct details
  • For company invoices: full company name
  • VAT ID
  • Full billing address
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